Reference

What You Agree To When You Use nclot

These Terms & Conditions govern every account opened on nclot, including how you fund your wallet via PayPal, Venmo, or Play+, and how you access betting and gaming features where state law permits.

Eligibility by state lawPayPal, Venmo, Play+ coveredMobile account access rulesAccount wallet policyUS-only service
nclot What You Agree To When You Use nclot
TERMS CONTACT

Questions About These Terms? Reach Us Here

If any clause in these Terms is unclear — whether it concerns your payment method, account eligibility in your state, or wallet balance rules — our support team can walk you through it. We handle account-specific questions through live chat and email; pick whichever works for your device.

Live Chat Start a live chat session from inside your account. Available directly in the mobile browser or app view for quick back-and-forth on Terms questions.
Email Support Send a detailed question to our support address listed in your account settings. We respond with specific references to the relevant Terms clause.
Account Help Center The Help Center inside your account covers common Terms topics — payment eligibility, account suspension steps, and how to request a wallet withdrawal.
HOW WE HANDLE THIS

Account Security and Data Under These Terms

These Terms define not just what you can do, but how we handle your account data, device sessions, and payment records. Here is what that looks like in practice across four areas we take seriously.

Data Retention

We keep account and transaction records — including PayPal and Venmo payment history — for the period required by applicable law. You can request a copy through account settings.

Device and Session Security

Each login on mobile or desktop creates a verified session. If we detect an unfamiliar device, we may prompt identity re-verification before restoring full account access.

Cookie and Tracking Policy

We use session cookies to maintain your logged-in state across browser tabs. Tracking preferences can be adjusted in your account privacy settings at any time.

Requesting Changes or Corrections

To update account details, correct a registered payment method, or request data deletion, contact support via live chat. We action verified requests within the timeframe these Terms specify.

Terms & Conditions — Common Questions Answered

These are the questions we hear most often about how our Terms apply to real account situations — from payment rules to state eligibility to closing your account.

Access depends on your state's laws. Where online wagering is not authorized by state law, these Terms still govern account registration, but betting and gaming features will not be available to you.

No. These Terms require that every payment method you connect — PayPal, Venmo, or Play+ — must be registered in your own verified name. Third-party payment methods will be declined.

We post updated Terms with a revised effective date. Continuing to use your account after that date means you accept the updated version. We recommend checking this page periodically.

Submit a closure request through live chat or email support. Any remaining wallet balance is returned to your verified withdrawal method — PayPal, Venmo, or Play+ — before the account is closed.

We may suspend an account immediately if we identify a Terms violation — such as duplicate accounts or mismatched payment ownership. We will contact you by the email on file to explain the action taken.

Your account confirmation email includes a reference to the Terms version active on your registration date. Contact support if you need a copy of a previous version for your records.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.